Windows 10 is coming to the end of its support on the 14th of October 2025. This means that Microsoft will no longer provide any more tech support or updates for it.
This doesn’t mean your computer will suddenly stop working!
But as time goes on, it will not receive any new features, fixes, security patches, and at some stage, software vendors will likely cease supporting Windows 10 as well. This would include programs such as Chrome, Office, Steam, or other tools you use for work.
Burlingham IT Services will keep giving tech support where we can despite this, like with all previous versions of Windows.
What should I do?
If an upgrade is offered for your computer, it’s a good idea to accept it when you’re ready to upgrade. We always recommend that a full backup be taken before you start the upgrade. In fact, we recommend always keeping backups.
Some computers might not be able to get Windows 11. If you’re not sure if your computer can be upgraded, or aren’t comfortable performing the upgrade, we’ll be happy to help check and upgrade your computer. Book an appointment with us today! You can also check the requirements from Microsoft yourself, but we’ll make sure your computer fits all of these during a tech support appointment.
A few computers can become compatible for an upgrade to Windows 11 after a few BIOS settings changes if it couldn’t upgrade before. In this scenario, we do recommend that you ask us, or your preferred support person, to check this for you instead of trying it yourself. Changing settings in the BIOS of a computer can cause severe problems if the wrong settings are applied.
We’d hate to see your old computer go to waste, so we’ll only recommend a new computer only when it’s absolutely necessary to move to Windows 11. We can also help set up your new computer and migrate your old programs and data over if you decide to get a new computer.
Can I still receive support anyway?
From Microsoft: No, but there’s exceptions, such as ESUs for businesses.
Microsoft have also provided emergency updates for products no longer in support in the past, such as during the global WannaCry Attack in 2017. They provided an emergency update for Windows XP, Windows 7, and Windows 8 to combat the ransomware attack.
It’s extremely rare that they’ll do this and nobody should rely on it.
From Burlingham IT Services: Yes, to some degree. Other support organisations may keep giving tech support as well.
We’ll keep giving tech support where we can, but we won’t be able to supply updates or bug fixes. We do strongly recommend that you look into upgrading or replacing your computer.
